Privacy Policy

Privacy Policy – The Touring Team

Effective Date: September 24, 2025 

The Touring Team Private Limited (“TTT”, “we”, “our”, “us”) respects the trust you place in us when sharing personal information. We are committed to maintaining the highest standards of transparency, security, and confidentiality in collecting, processing, and protecting your data. 

This Privacy Policy outlines in detail how we handle your personal information when you interact with us through our website, mobile services, offline offices, or while participating in our expeditions and experiences. 

By accessing our website, booking a trip, or providing your information, you agree to the terms of this Policy. If you do not agree, we request that you discontinue use of our services. 

1. Collection of Your Personal Data 

We collect personal data in multiple ways, including: 

• Identity Data: Full name, gender, nationality, date of birth, passport details, visa details, government-issued IDs. 
• Contact Data: Email, phone, postal address, emergency contacts.
• Travel Data: Vehicle registration, International Driving Permit, insurance, itinerary preferences.
• Financial Data: Billing address, transaction records. Card payments are processed securely by third-party gateways.
• Profile & Demographic Data: Survey responses, interests, lifestyle preferences. – Technical Data: IP, browser type, cookies, analytics.
• Media Data: Photos, audio, or video recordings voluntarily shared or captured with consent. Collected when you enquire, book, register for newsletters, provide feedback, or interact at events. 

2. How We Use Your Personal Data

We use your personal information to: –

• Manage bookings, permits, visas, insurance, and logistics.
• Share itineraries, alerts, and updates.
• Comply with border/government regulations.
• Address emergencies and ensure safety.
• Send promotional offers/newsletters (with consent).
• Conduct research, analytics, and surveys.
• Resolve disputes and prevent fraud.
• Enforce Terms & Conditions and comply with law.
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3. Use of Demographic & Profile Data

We use demographic data (age, location, preferences) to:

• Improve itineraries and services.
• Offer personalized recommendations.
• Run surveys and contests.
• Analyze site usage and communication targeting.

4. With Whom We Share Your Personal Information

Your data may be shared with:

• Service Partners (hotels, visa agencies, guides, insurers).
• Government Authorities (immigration/customs).
• Affiliates for joint services (with opt-in consent).
• Payment/IT vendors.
• Successors in case of mergers/acquisitions. TTT does not allow third parties to misuse your data.

5. How Long We Keep Your Data

Data is retained as long as needed for:

• Bookings and commitments.
• Legal, tax, and audit requirements.
• Safety and fraud prevention.

Then it is deleted or anonymized.

6. Cookies We use cookies/analytics for:

• Website performance.
• Tracking behavior.
• Showing relevant ads. You may disable cookies in browser settings.

7. How We Protect Your Data Measures include:

• Encryption and secure servers.
• Access restrictions.
• Regular audits.

However, internet transmissions carry inherent risks.

8. Modifications to this Policy

We may update this Policy. Updates will be published with a new ‘Effective Date’. Please review periodically.

9. Sharing of Traveler Photos & Videos

By joining expeditions, you may allow photos/videos for promotional use. Consent is requested before publishing, and you may opt out anytime.

10. Security Precautions

We take all reasonable steps to prevent misuse, unauthorized access, or accidental loss of data. Despite precautions, no system is foolproof.

11. Choice to Opt-Out

You may unsubscribe from marketing/communications by emailing info@thetouringteam.com. Withdrawing consent may affect use of services.

12. Advertisement on Website

Our website may use third-party ad platforms. TTT is not responsible for third-party privacy practices.

13. Users Outside India

Your data may be processed in India or abroad. Data protection laws elsewhere may differ from your country.

14. Eligibility

You must be 18+ to transact with TTT and consent to data processing.

15. Confidentiality

All sensitive data shared is treated as confidential. It will not be disclosed except when legally required or with your consent.

16. Disclaimer

By using our site, you accept responsibility for your actions. TTT is not liable for issues caused by third-party sites or practices.

17. Contact & Grievance Redressal

Our Data Protection Officer oversees compliance.

For queries/complaints, Contact: Amit Upadhyay
Email: info@thetouringteam.com
Address: The Touring Team, A-10, Jasuja City, Phase II, Jabalpur (M.P) Phone: 9999007095